Rizo – Privacy Policy

Introduction

This Privacy Policy describes how Rizo ("we", "us", or "our") collects, uses, and protects information when you use the Rizo mobile application ("App"). By downloading or using the App, you agree to the practices described in this policy.

Last updated: May 28, 2026

Information We Collect

We may collect the following types of information:

Account information – name, email address, and phone number provided during registration.
Device information – device model, operating system version, and unique device identifiers.
Location data – precise or approximate geographic location of your device (see section below).
Usage data – app interactions, features used, and session duration for analytics purposes.

Location Access

Rizo requests access to your device's location (GPS / network-based). Location data is used solely to provide and improve core app features such as finding nearby services, enabling location-based functionality, and delivering relevant content based on your area.

Specifically, location is accessed for the following purposes:

Displaying location-relevant content and services near you.
Enabling features that require your current position to function correctly.
Improving app accuracy and user experience based on geographic context.

Location data is collected only while the App is in use (foreground) unless you have explicitly granted background location permission, in which case it may be collected while the App is running in the background to support specific features.

You can revoke location permission at any time through your device settings (Settings → Apps → Rizo → Permissions → Location). Revoking this permission may limit certain app features.

We do not sell, rent, or share your precise location data with third parties for advertising or marketing purposes.

How We Use Your Information

To provide, operate, and maintain the App and its features.
To personalise your experience and deliver relevant content.
To communicate with you about updates, support, and notifications.
To analyse usage patterns and improve app performance.
To comply with legal obligations.

Data Sharing

We do not sell your personal information. We may share data only with:

Service providers – trusted third-party vendors who help us operate the App (e.g., cloud hosting, analytics), bound by confidentiality agreements.
Legal authorities – when required by law or to protect the rights and safety of users.

Data Retention

We retain your personal data only as long as necessary to provide our services or as required by applicable law. You may request deletion of your account and associated data by contacting us at the email below.

Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and secure storage practices to protect your information. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Rizo is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent to data processing at any time.
Lodge a complaint with your local data protection authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above or by in-app notification. Continued use of the App after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Email: crm@greatleap.tech
Company: Great Leap Technologies Private Limited
Address: NH Bypass, Puthiya Road Junction, Cochin, Kerala – 682028, India